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Genesys MCP

Enables AI agents to interact with Genesys Cloud platform through MCP tools, resources, and prompts, supporting queues, conversations, users, presence, and analytics with production-ready features like Streamable HTTP and per-request authentication.

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○ Schema Quality ○ Protocol — Reliability ○ Docs & Maintenance ○ Security Hygiene — Schema Interpretability
A remote probe is needed for Protocol and Reliability scores.
Schema Quality
25% weight
Protocol Compliance
20% weight
Reliability
20% weight
Docs & Maintenance
15% weight
Security Hygiene
20% weight
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